Shipping policy

Shipping Prices

Free shipping on orders over $150. All orders $150 and under will incur a shipping cost of $20

International Shipping

All International orders will incur a flat rate shipping cost of $35.

Please allow for extra processing and delivery times during holidays and peak periods.

Please note: international orders are subject to import fees from the destination country. Customs charges vary from country to country and you will need check your particular country's charges, and pay those charges - ilabb is not liable for these charges.

Standard Shipping Timeframe

Within NZ Please allow 3-5 working days for your order to arrive. International Shipping Please allow 10 to 14 working days for your order to arrive.

Holiday/ Busy Period Shipping

We have an advised cut off date for delivery arrivals before Christmas. We suggest having your orders placed by the 15th December. Please note we will do our best to have your orders shipped as quickly as possible however we cannot guarantee specific arrival times. During our Christmas and New Year Season our shipping time changes to 5-7 business days while we manage high volume orders as well as NZ Post having higher work loads and being closed Public Holidays. Normal shipping times resume 6th January.